A-1 Garage Door Repair
1564 W Hill Field Rd #2
Layton, UT 84041
(801) 341-9925
https://a1garagedoorrepairutah.com/
I'd a serious garage door emergency so I checked Yelp and primarily based on their own excellent reviews and rankings I known as A-one Garage Door Service. I spoke with Connie and right from the start I felt as though I made the right preference. She certain me a technician could be at my home within the hour and guaranteed ample Omar arrived within that window.
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The company is stated underneath two unique addresses with the Revdex.com and on ***I am submitting this grievance beneath both addresses in an try to solve this dispute and to supply other prospective shoppers reasonable details just before performing business enterprise with this company Operator agreed to approach partial refund for over paymentI had my garage door repaired on Monday and felt that I overpaid so I called for offers from competing companies and afterwards named Agarage back for a quoteThe same company that just billed me $826, gave me a estimate for the same get the job done @ $I referred to as Tommy, who lists himself as being the proprietor on [redacted] reviews, and discussed the overpaymentHe was incredibly argumentative right up until I played him the recording of his staff quoting me the lesser price to the repair workTommy agreed to a partial refund, and it however has not been processedI'm unable to secure a response from possibly him or his billing particular person and I should not have to chase down the company to the promised refundEspec Useful
I purchased a garage door opener from Agarage doors in January In July 2018, the springs on my garage door brokeThey are waranteed below A different company..Guaranteed Garage DoorThey came out and replaced the springs with the dimensions that ended up on there(Side Take note...in they put on the incorrect size spring and ended up replacing them with the right dimensions cost-free) A couple of weeks in the past my garage door opener stopped workingIt beeped times which for each the handbook implies the door was not travelling at the right velocity I termed AThey initial scheduled a technician to come outThen a few minutes later they named back again and reported that the opener needed a brand new circuit board as my design of opener incorporates a defective circuit boardI refused to agenda the repair as not one person experienced even occur out to look at it Just after complaining to Bruce ( supervisor) I called back and a technician was scheduled to come out to assess the situationRobin cameHe said that the springs were the
I termed with a Saturday for your spring repair and was instructed no up cost for weekend service. Al Garage Door Service arrived as scheduled. Following the "sales" conversation the worker was instructed that we only wanted the standard springs installed and no five-12 months warranty as we would be relocating Soon.
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The two technicians were extremely professional and knew their stuff as this was a difficult install. But they told me it could be done where as the first company told me it absolutely was impossible. I highly recommend them you won't be upset.
12 months previous springs are no past there cycle everyday living I known as the really subsequent working day soon after Lonnie taken out the previous springs Bruce stated he needed to speak to Lonnie and track down the outdated springs When he referred to as me back, he explained to me they ended up with the bottom of a dumpster The courtesy call to the 7th was to repair the Terrible noise Lonnie adjusted the motor and no sound The night with the seventh at 9PM garage door was up I referred to as and was informed to hold the push and maintain the button It closed and another early morning the door was heading up and down So at I spoke to Pat, who couldn't have any one out until eventually 2PM My sister was browsing and we had planned a full day out Pat experienced informed me some thing was obstructing the eyes There's nothing in my garage other than my vehicle After i named Lifetime, Matt came right out and did the correct adjustment over the motor This company is unsafe and I will do anythying to distribute look at this web-site the phrase I have 4 rental Homes and will never utilize a I used them after one one of them as well as mechanic did a great work I assume Ahas lost there touch in the many years This can be the first time I have ever experienced To achieve this
The patron, MrBret S [redacted] has submitted a criticism that is not merited as it's him who's in breach of agreement with AGarage door Service To solve this grievance, we're ready to install the door as we have been contracted to perform, and receives a commission the remaining balance, for each the signed Agreement.
Excellent service from A1 Garage Door Service. I necessary a standard tune up and precisely a garage door tension spring adjusted. Kyle R arrived on time and was pretty professional and knew his occupation effectively.
Later on, I couldn't pair my remote with The brand new opener. He gave me a card and claimed the cell phone number was a direct line to his cell phone, but Once i identified as, it had been a generic company greeting.
If only I could give this company a adverse amount of stars, I wouldI have under no circumstances fulfilled the service with this type of gross disregard of customers' timeThe only appointment they actually stored was the extremely initial a single, when an individual came to give me a quote with a garage door repairAfter they been given the deposit, anything went down the hillOn the working day in the scheduled installation nobody just revealed upNo connect with, no apologyWhen I reached the company immediately after 3 hours wait (taking time off do the job), I had been knowledgeable that the door was not in stock and it'll be installed some time upcoming 7 days Subsequent 7 days cameThree hours previous the scheduled time, I last but not least reach someone on the cellular phone who tells me "the staff is dispatched" but can not give me specifics to the time They may be supposed to arriveOne extra hour passes by along with the guy with my garage door appearsAfter he eradicated my aged door, he knowledgeable me that the decorative windows to be installed to the door usually are not in inventory and that they will be installed independently - right - following weekThe painting also ought to be postponed until eventually the windows are installedSo, for every week, I'm left with the rest room-white unmatching garage door without decorative windows installed Guess what?
I used to be able to ship a request for an estimate as well as the A-1 garage operator gave me an honest quotation on two motor vehicle garage door. I could make an appointment hopefully before long!
A few days later, when I still left to operate errands, my garage door would not near and there was an mistake message on the inside garage button declaring sensor obstructed and to examine mistake code 4-6 in proprietor handbook.
Great service and aggressive pricing. I recently had my detached garage door replaced by A-one. They were able to provide me an estimate and complete the challenge in 1 week. They normally arrived within the time window they promised. They do a full service which includes removal and haul absent of the previous garage. There was minimal effort on my aspect to prepare the garage for your job other than clearing the space they would need to work.
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